/* ---------- Variables Miassar ---------- */
#mss-widget-root, #mss-admin-app {
  --mss-primary: #1b4332;
  --mss-primary-dark: #0f2b1e;
  --mss-accent: #e8a33d;
  --mss-bg: #f7f8f5;
  --mss-border: #e2e2dc;
  --mss-text: #16211c;
  --mss-muted: #6b7a70;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--mss-text);
}

/* ---------- Bouton flottant ---------- */
.mss-fab {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 99999;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--mss-accent);
  color: var(--mss-primary-dark);
  border: none;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 6px 18px rgba(0,0,0,.2);
  cursor: pointer;
}
.mss-fab:hover { filter: brightness(1.05); }
.mss-fab-badge {
  position: absolute; top: -4px; right: -4px;
  background: #c1440e; color: #fff; font-size: 11px;
  border-radius: 999px; padding: 1px 6px; font-weight: 600;
}

/* ---------- Panneau de chat ---------- */
.mss-panel {
  position: fixed;
  bottom: 96px;
  right: 24px;
  width: 360px;
  max-width: calc(100vw - 32px);
  height: 520px;
  max-height: calc(100vh - 140px);
  background: #fff;
  border-radius: 14px;
  box-shadow: 0 12px 40px rgba(0,0,0,.22);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 99999;
}
.mss-panel-header {
  background: var(--mss-primary);
  color: #fff;
  padding: 12px 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.mss-panel-body { flex: 1; overflow-y: auto; padding: 12px; background: var(--mss-bg); }
.mss-panel-footer { border-top: 1px solid var(--mss-border); padding: 10px; display: flex; gap: 6px; background: #fff; }

.mss-theme-btn {
  display: block; width: 100%; text-align: left;
  padding: 10px 12px; margin-bottom: 6px;
  border: 1px solid var(--mss-border); border-radius: 8px;
  background: #fff; cursor: pointer; font-size: 13px;
}
.mss-theme-btn:hover { border-color: var(--mss-primary); }

.mss-msg { max-width: 80%; padding: 8px 11px; border-radius: 12px; font-size: 13px; margin-bottom: 8px; }
.mss-msg.client { background: var(--mss-primary); color: #fff; margin-left: auto; }
.mss-msg.agent { background: #fff; border: 1px solid var(--mss-border); }
.mss-msg.system { text-align: center; font-style: italic; color: var(--mss-muted); font-size: 11px; max-width: 100%; }

.mss-status-pill { font-size: 10px; padding: 2px 8px; border-radius: 999px; border: 1px solid; }
.mss-status-open { background: #fef3c7; color: #92400e; border-color: #fcd34d; }
.mss-status-in_progress { background: #dbeafe; color: #1e40af; border-color: #93c5fd; }
.mss-status-transferred { background: #ede9fe; color: #5b21b6; border-color: #c4b5fd; }
.mss-status-resolved { background: #d1fae5; color: #065f46; border-color: #6ee7b7; }
.mss-status-closed { background: #e5e7eb; color: #374151; border-color: #d1d5db; }

.mss-panel-page {
  position: static;
  width: 100%;
  max-width: 620px;
  height: 640px;
  max-height: 80vh;
  margin: 24px auto;
  box-shadow: 0 4px 20px rgba(0,0,0,.08);
}

/* ---------- Admin ---------- */
.mss-stats-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px,1fr)); gap: 12px; margin: 16px 0; }
.mss-stat-card { background: #fff; border: 1px solid var(--mss-border); border-radius: 10px; padding: 16px; }
.mss-stat-value { display: block; font-size: 26px; font-weight: 700; color: var(--mss-primary); }
.mss-stat-label { font-size: 12px; color: var(--mss-muted); }